Key Responsibilities:<ul><li>OSS area work with Service Assurance and Fault Management</li><li>Interdepartmental coordination for SLA negotiation, support model updates, and maintenance agreements</li><li>L2/L3 support for Incident, Change, Problem Management, and Service Requests</li><li>Handling Trouble Tickets and communication with different teams</li></ul> Qualifications:<ul><li>6+ years of experience in Operations</li><li>Expertise in protocols like SNMP, CORBA, SOAP, REST for Southbound NE integrations</li><li>Fault Management experience with OSS COTS products like IBM Tivoli Netcool, TEMIP, SolarWinds, Comarch NGSA</li><li>Deep knowledge in OSS Service Assurance and FCAPS domains</li><li>Strong background with Netcool Suite (DASH, TCR, Omnibus, Gateways, Impact, Probes), NGSA, XyMon</li><li>Background in System Administration (Vocational training, degree, or equivalent)</li><li>Fluent German and English</li><li>Willingness to travel within Germany</li></ul> Benefits:<ul><li>Retirement plan, permanent contract</li><li>Flexible hours, mentorship program</li><li>Corporate benefits, networking events</li><li>Professional development, works council</li><li>Mobile work, job ticket</li><li>Private accident insurance</li></ul>

System Administrator Fault Management