Project Description:
- About the Project: IT Infrastructure and end user support.
- Our team: International friendly team. 7 people in different locations in Germany
- Technologies used: Social engineering and others :)
- Opportunities: Getting unique experience of working in the international environment with open-minded people. Increasing of the technical expertise
Responsibilities:
- 1. Installation workplaces for new employees
- 2. Solving end-users issues locally and remotely.
- 3. Supporting local IT services (file server, print server, AD, etc)
- 4. IT supporting local events (teleconferences, meetings etc)
- 5. Business trips to other offices if necessary.
- 6. Work with corporate systems (servicedesk, svn, etc)
- 7. Prepare IT documentation
- 8. Communications with suppliers
Mandatory Skills Description:
- 1. Hardware: basic experience with end-user equipment (Laptop, PC, Monitor, Printer, IP Phone, Projector etc) Understanding of main components, Upgrade. Troubleshooting.
- 2. Network: basic understanding technologies and protocols : TCP\IP, DNS, DHCP, HTTP(S), FTP,SSH, Troubleshooting.
- 3. Other: SVN, other common end-user applications.
- 4. Work experience with Linux.
- 5. MAC: advanced knowledge's, troubleshooting.
- 6. Experience of MS products support
Languages:
- English: B2 Upper Intermediate
- German: A2 Elementary