I am currently looking for an IT Quality & Operations Expert (m/f/d) for a very good customer of ours.
Contract:
- Preferable start date – asap
- Contract duration 6 months (with prolongation possible)
- 50% workload
- Home office (remote from the EU)
Responsibilities:
- Develop and maintain Quality Management Capability
- Process mapping, maintaining, developing and implementing necessary processes
- Driving process commonality, harmonization and simplification
- Work with other teams to establish new organizational KPIs and optimize existing ones
- Support reporting activities in IT function
- Identify improvement opportunities in IT organization, follow up on ongoing improvement projects
Requirements:
- 7+ years of experience in Global IT Organization
- 7+ years of experience driving excellence and innovation programs
- Knowledge of Quality Management in IT organization (6+ years)
- L6S Black Belt Certification